FAQ

SHIPPING
We ship worldwide! The estimated delivery time is 7–14 business days.

Return Policy
We accept returns only if the issue is our fault (e.g., defective shoes or incorrect size or color sent).

Conditions for Returns:
Boots must be unworn and not used for play. Once confirmed, you can choose between a full refund or an exchange for the correct size or color as per your original order.

Exclusions:
If the boots do not fit because the wrong size was selected at checkout, we do not offer exchanges or refunds, provided the boots match the original order specifications.